Who’s In Your ADAS Support System

We've all been there - staring at a pile of potentially conflicting ADAS documentation that we’ve spent an hour researching, wondering what the best way to proceed may be.

Soloing the documentation game is difficult. It is so complex that an entire sub-industry has grown around ADAS Calibration reporting. Instant reports are now available with a simple estimate upload. But what do you do if the report comes back and seems a bit off? What if that AI engine ‘bleeps’ instead of ‘bloops’ at a critical point? 

When the inevitable occurs, and you have a question, think there’s an error, or simply need more information, your service provider should have comprehensive customer support. 

How Should Your Reporting Vendor Be Supporting You?

ADAS technology presents challenges beyond access to technicians with the proper skill set. The entire shop can feel overwhelmed by the complexities of identifying necessary calibrations, educating customers about these unfamiliar systems, and navigating the intricacies of insurance claims. Adding ADAS services to your repair process is akin to creating a new department, whether handling everything in-house or relying on external vendors.

The research alone can be daunting, as ADAS technology constantly evolves and new systems and procedures emerge regularly. Staying ahead of the curve while managing everything else in the shop is a tall order. This is where a vendor with access to up-to-date information and expert guidance becomes invaluable.

Finally, securing fair reimbursement for ADAS services can be an uphill battle with insurance companies. Sometimes, additional documentation is necessary to get a claim appropriately paid. A support team that understands the insurance landscape and can help you navigate these negotiations can significantly impact your shop's profitability. 

If your report provider is unable to help you navigate these challenges, then they are not supporting your overall success. 

‘Report Support’ Doesn’t Just Sound Catchy, It’s Necessary

A strong support system goes beyond just answering questions. It's about empowering your shop with the knowledge, tools, and the confidence to be able to properly document your repair process and get the data needed to do the repairs correctly.

Proper reporting helps ensure calibrations and repairs are performed correctly the first time, reducing comebacks and enhancing customer satisfaction. Knowing you have a dedicated support team in your corner gives you the confidence to take on complex ADAS repairs and expand your service offerings. A well-tuned and knowledgeable support system can contribute directly to your bottom line by streamlining your workflow and avoiding costly mistakes.

Any time you utilize a vendor, you should be able to count on them to back you up if issues arise. 

Support Is The 1Source ADAS Difference

At 1Source ADAS, we believe that exceptional customer support is just as important as our powerful software. That's why we offer:

• A team of ADAS and collision repair experts: Our support team comprises experienced technicians and industry professionals who understand the unique challenges faced by body shops.
• Multiple communication channels: Reach out to us via phone, email, our our systems built in support portal for prompt and personalized assistance.
• Comprehensive resources: Access our knowledge base, training materials, and blog posts to expand your ADAS expertise.
• Ongoing commitment: We're dedicated to your success and will go the extra mile to ensure you get the most out of our platform. Just have general questions or would like some additional documentation? We’re happy to help!

When it comes to ADAS, the right support makes all the difference. At 1Source ADAS, we don’t have customers; we have partners. We're committed to empowering your shop with the knowledge and tools it needs to succeed in the ever-evolving world of automotive technology.

With our no minimums, no contracts approach, support services are included when you run your report. Support is a part of our process.

Ready to experience the difference? Try 1Source ADAS for free for seven days and discover how our comprehensive support system along accurate reporting can transform your ADAS workflow. You can start today by signing up at Http://1SourceADAS.Com.